8
2512 Sycamore Rd, DeKalb, IL 60115, USA
Dekalb, Illinois 60115
+1 815-758-6193

I went in yesterday just for a nail trim for my pooch, and if it wasn't for seeing the adoptable pups I could have been in and out of there in under 7 minutes. So very quick service. All the people were very very friendly.

However, we have gotten 3 guinea pigs from this shop and are 0 for 3 in terms of getting healthy pigs. All three have come home with upper respiratory infections (common, I know), one of which was bad enough to end up turning in pnuemonia even after a two week round of antibiotics, so far worse than normal. The other had ringworm. The third was missexed as a female and needed two abcesses on his neck drained. We caught the missexing pretty quickly, but not quickly enough as we now have a pregnant pig.

We're buying our supplies online now as it seems DeKalb doesn't have a decent pet store.

The staff is far more knowledgeable than the local PetsCo. The items stocked are often better. Overall, this is a better store... But that's not saying much.

I got a GREAT COUPON email for a free bag of cat OR dog food.PetSmart also price matched farm&fleet ad $4 off on another bag of other cat food. My dogs enjoy going along shopping and the grooming services are 10% off for veterans AND SENIORS (that's me) OFFER PET ADOPTION WITH SHELTERS

We like Petsmart because of the friendly atmosphere and sale prices. It's nice to see other people's pets. Our dog is not good with other dogs so we can't bring her. The sales associates are always helpful and polite.

Very interested and helpful salespeople here. Patient and genuinely caring for your pets first, sales second.

I've tried twice to address these issues. The first time I was blown off by the management, who offered no assistance, nor had any patience to hear me out. Heard the upper respitory infection part and already decided I was wasting his time. Another manager did cite some policies that should have been mentioned by the first manager, took my information for follow up, then seemingly disappeared.

Show Map

Petsmart — Store in Dekalb

We are glad to greet you!

Petsmart

Store at 2512 Sycamore Rd, DeKalb, IL 60115, USA. Here you will find detailed information about Petsmart: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    9:00 AM – 9:00 PM
  • Tuesday
    9:00 AM – 9:00 PM
  • Wednesday
    9:00 AM – 9:00 PM
  • Thursday
    9:00 AM – 9:00 PM
  • Friday
    9:00 AM – 9:00 PM
  • Saturday
    9:00 AM – 9:00 PM
  • Sunday
    10:00 AM – 7:00 PM

Rating

4
/
5
Based on 8 reviews

Contacts

Categories:
State:
Illinois
Address:
2512 Sycamore Rd, DeKalb, IL 60115, USA.
City:
Dekalb
Postcode:
60115

About Petsmart

Petsmart is a US Store based in Dekalb, Illinois. Petsmart is located at 2512 Sycamore Rd, DeKalb, IL 60115, USA.


Please contact with Petsmart using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Petsmart opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

Are you the owner?
You can make a change to the page:
Edit this page

ALL reviews about Petsmart

  • Claire
    Added 2016.05.12
    I went in yesterday just for a nail trim for my pooch, and if it wasn't for seeing the adoptable pups I could have been in and out of there in under 7 minutes. So very quick service. All the people were very very friendly.
  • David
    Added 2015.11.20
    However, we have gotten 3 guinea pigs from this shop and are 0 for 3 in terms of getting healthy pigs. All three have come home with upper respiratory infections (common, I know), one of which was bad enough to end up turning in pnuemonia even after a two week round of antibiotics, so far worse than normal. The other had ringworm. The third was missexed as a female and needed two abcesses on his neck drained. We caught the missexing pretty quickly, but not quickly enough as we now have a pregnant pig.
  • Bryan
    Added 2014.12.22
    We're buying our supplies online now as it seems DeKalb doesn't have a decent pet store.
  • Jayden
    Added 2014.12.05
    The staff is far more knowledgeable than the local PetsCo. The items stocked are often better. Overall, this is a better store... But that's not saying much.
  • Ian
    Added 2014.08.24
    I got a GREAT COUPON email for a free bag of cat OR dog food.PetSmart also price matched farm&fleet ad $4 off on another bag of other cat food. My dogs enjoy going along shopping and the grooming services are 10% off for veterans AND SENIORS (that's me) OFFER PET ADOPTION WITH SHELTERS
  • Juan
    Added 2014.08.16
    We like Petsmart because of the friendly atmosphere and sale prices. It's nice to see other people's pets. Our dog is not good with other dogs so we can't bring her. The sales associates are always helpful and polite.
  • Isabel
    Added 2014.05.10
    Very interested and helpful salespeople here. Patient and genuinely caring for your pets first, sales second.
  • Maya
    Added 2013.11.26
    I've tried twice to address these issues. The first time I was blown off by the management, who offered no assistance, nor had any patience to hear me out. Heard the upper respitory infection part and already decided I was wasting his time. Another manager did cite some policies that should have been mentioned by the first manager, took my information for follow up, then seemingly disappeared.
Leave your own review about Petsmart:
Add a review