Nice people. Can get good deals. I usually take my granddaughter on Saturday for kids club. $2 for a cute craft with no clean up from me!
Great customer service. Love the choices of items.
I’ve never heard of a store asking for identification when returning items with a receipt and paid cash for. Then the “so called” store manager Molly wants to argue saying its store policy and can’t show where it’s posted in store. I contacted the police department for assistance. Operator #4 who isn’t a police officer. Tells me she suggests I give my ID she shows ID every time she does a return. Lies. The only time I’ve been asked for ID is without a receipt or with credit card purchase. I can’t stand a liar. The items were purchased less than 24 hours ago. It was the wrong things that was purchased. Nothing was damaged or used. Yet offered a store credit without ID. No, I want my cash that was paid. No ID was needed upon taking my cash. And Miss. Molly was nasty smacking her mouth and tapped the counter as if I was irritating her. That’s when I got upset. Very unprofessional. She needs more proper training. I won’t purchase anything else from there. Too much drama and children being a store manager can’t handle situations.
I've been to so many Michael's, and have no complaints about this one.
I scored some awesome deals here. They didn't seem to be as cleaned out of sale items as the stores in Chicago, (go figure.)
I am not a frequent crafter, but l adore going to Michael's! The staff is always friendly and helpful!
Michaels is a US Store based in Dekalb, Illinois. Michaels is located at 2341 Sycamore Rd, DeKalb, IL 60115, USA.
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