5
17742 Somonauk Rd, DeKalb, IL 60115, USA
Dekalb, Illinois 60115
+1 815-758-8232

It was awesome. I would for sure use them again!

I had a blocked drain in my basement and had sewage coming up into my lower shower. I called and someone was there within 30mins. He diagnosed the problem and got the blockage cleared. Price was told up front before the work was done.

Been 13 hours waiting for someone to come out for a after hours repair on a leaking water tank. I had to call them 3 times... and still a no show. Not even a phone call. Sad. They used to be so good and reliable.

Used them a few times. Great service all around!

If you have an emergency plumbing need, DO NOT USE Benjamin Franklin Plumbing!! At 10:30 pm Sunday night we had sewage backing up into our house from our downstairs shower. Called the emergency line and was told we'd receive a call when someone was coming. An hour and a half later with no call, we checked our confirmation email and we were schedule for Tuesday. When we called back, we were told "thanks for catching that!" After asking when someone would be here, we were told "dispatch was notified." By 5 am and no call, we again called back. We were told we were "scheduled for an appointment today but no time. It depends on the other time slots for the day." The woman was unapologetic and definitely not the "sympathetic voice on the line" their website advertises. Didn't seem to comprehend a plumbing emergency is not the same thing as a regular appointment.. wasted the whole night and now I'm missing work to have another plumber come out.

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Benjamin Franklin Plumbing — Plumber in Dekalb

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Benjamin Franklin Plumbing

Plumber at 17742 Somonauk Rd, DeKalb, IL 60115, USA. Here you will find detailed information about Benjamin Franklin Plumbing: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    Open 24 hours
  • Tuesday
    Open 24 hours
  • Wednesday
    Open 24 hours
  • Thursday
    Open 24 hours
  • Friday
    Open 24 hours
  • Saturday
    Open 24 hours
  • Sunday
    Open 24 hours

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Illinois
Address:
17742 Somonauk Rd, DeKalb, IL 60115, USA.
City:
Dekalb
Postcode:
60115

About Benjamin Franklin Plumbing

Benjamin Franklin Plumbing is a US Plumber based in Dekalb, Illinois. Benjamin Franklin Plumbing is located at 17742 Somonauk Rd, DeKalb, IL 60115, USA.


Please contact with Benjamin Franklin Plumbing using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Benjamin Franklin Plumbing opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Benjamin Franklin Plumbing

  • Jennifer
    Added 2015.01.23
    It was awesome. I would for sure use them again!
  • Kaylee
    Added 2014.12.26
    I had a blocked drain in my basement and had sewage coming up into my lower shower. I called and someone was there within 30mins. He diagnosed the problem and got the blockage cleared. Price was told up front before the work was done.
  • Mason
    Added 2014.12.14
    Been 13 hours waiting for someone to come out for a after hours repair on a leaking water tank. I had to call them 3 times... and still a no show. Not even a phone call. Sad. They used to be so good and reliable.
  • Madeline
    Added 2014.03.22
    Used them a few times. Great service all around!
  • Owen
    Added 2014.02.08
    If you have an emergency plumbing need, DO NOT USE Benjamin Franklin Plumbing!! At 10:30 pm Sunday night we had sewage backing up into our house from our downstairs shower. Called the emergency line and was told we'd receive a call when someone was coming. An hour and a half later with no call, we checked our confirmation email and we were schedule for Tuesday. When we called back, we were told "thanks for catching that!" After asking when someone would be here, we were told "dispatch was notified." By 5 am and no call, we again called back. We were told we were "scheduled for an appointment today but no time. It depends on the other time slots for the day." The woman was unapologetic and definitely not the "sympathetic voice on the line" their website advertises. Didn't seem to comprehend a plumbing emergency is not the same thing as a regular appointment.. wasted the whole night and now I'm missing work to have another plumber come out.
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